State Pension phone number

Updated 30 October 2026 Figures re-checked 1 November 2026

The short answer

The Pension Service is on 0800 731 0469 for information about your State Pension and for reporting changes, Monday to Friday, 8am to 6pm, except public holidays. Claims have their own line, 0800 731 7898, for people within four months of State Pension age. Under State Pension age, the Future Pension Centre is the number instead.

Call the Pension Service: 0800 731 0469

There are two State Pension numbers, and ringing the wrong one costs a queue. One is for information and changes. The other is for making the claim, and it only helps if you are within four months of State Pension age. Below that age, neither is the right call. This page sets out which is which, what each will deal with, and the things that do not need a call at all.

Information and changes: 0800 731 0469

The Pension Service takes calls about your State Pension on 0800 731 0469, Monday to Friday, 8am to 6pm, except public holidays. Relay UK users dial 18001 first, there is a British Sign Language video relay service for anyone on a computer, and the Welsh-language line is 0800 731 0453 (GOV.UK, Contact the Pension Service: get information about your State Pension, checked 1 November 2026).

GOV.UK lists what the line is for: your State Pension; Pension Credit; the over 80 pension; missing Cold Weather Payments and Christmas Bonus payments; getting extra payments from a deceased husband, wife or civil partner’s State Pension; making voluntary National Insurance contributions if you have already reached State Pension age; and becoming an appointee for someone claiming State Pension. The same number is the one to ring to report a change.

Claims: 0800 731 7898

Claiming has its own line. You can claim by phone on 0800 731 7898, Monday to Friday, 8am to 6pm, except public holidays, if you reach State Pension age in the next four months; the Welsh-language claim line is 0800 731 7936 (GOV.UK, Contact the Pension Service: claim your State Pension, checked 1 November 2026). To claim by post, ring the Pension Service for a form.

The phone is not the only route, and GOV.UK’s guide says you can claim online with the invitation code from the letter about getting your State Pension. If the letter has not arrived and you are within three months of State Pension age, you can request a code (GOV.UK, The new State Pension: how to claim, checked 1 November 2026). Our State Pension guide covers what you need to have ready.

Under State Pension age: a different centre

The Pension Service deals with people who have reached State Pension age. GOV.UK says that if you have not reached it, questions about voluntary National Insurance contributions go to the Future Pensions Centre instead (GOV.UK, Contact the Pension Service: get information about your State Pension, checked 1 November 2026), and the online forecast service answers most questions about what you will get without a call.

Our voluntary National Insurance page covers what to check before ringing anyone.

What you have to report

If you get the State Pension or the over 80 pension, GOV.UK says you must report if you: move to a new address in the UK, telling them only after you have moved; move or intend to move abroad permanently.

Move into a residential care home, even temporarily, again only after you have moved in; start or stop getting a DWP benefit; change your bank details; marry or form a civil partnership; get divorced or have a civil partnership dissolved; are widowed or your civil partner dies; go to prison; or are held in legal custody (GOV.UK, Report changes of address, bank details or other circumstances, checked 1 November 2026).

Two of those carry consequences elsewhere. A move into a care home starts the financial assessment our paying for care hub describes. And being widowed can change your State Pension itself, because part of a late partner’s entitlement can be inherited; our when someone dies page covers who to tell, and Tell Us Once reaches the Pension Service.

Writing, and the other centres

Post goes to The Pension Service, Post Handling Site A, Wolverhampton WV98 1AF (GOV.UK, Contact the Pension Service: get information about your State Pension, checked 1 November 2026). Northern Ireland has its own Pension Centre, people living abroad use the International Pension Centre, and enquiries about someone else’s State Pension go through what GOV.UK calls the alternative enquiry service rather than the main line.

The call you may not need to make

The question most of these lines answer, what your State Pension will be, is answered without a queue by the forecast service on GOV.UK, which shows your figure and your National Insurance record. And the question of which day your pension arrives is set by your National Insurance number, not by a phone call.

If the call is only to check when your next State Pension payment arrives or how much it will be, GOV.UK’s Check your benefits and State Pension payments service shows that online, along with the last three months of payments. It needs a GOV.UK One Login, and appointees cannot use it (GOV.UK, Check your benefits and State Pension payments, checked 1 November 2026).

Our benefit payment dates page has the table.

It is not the same number as the other benefits

A household with a State Pension, Pension Credit and Attendance Allowance is dealing with three offices. Pension Credit claims are on 0800 99 1234 and its changes on 0800 731 0469, the same number as the State Pension line. Attendance Allowance is 0800 731 0122. Our Pension Credit contact page and Attendance Allowance contact page cover those.

Common questions

What is the State Pension phone number?

0800 731 0469 for information about your State Pension and to report changes, Monday to Friday, 8am to 6pm, except public holidays. Relay UK users dial 18001 first, there is a British Sign Language video relay service, and the Welsh-language line is 0800 731 0453. It is a different number from the one for making a claim.

What number do I ring to claim my State Pension?

0800 731 7898, Monday to Friday, 8am to 6pm, except public holidays, if you reach State Pension age in the next four months. The Welsh-language claim line is 0800 731 7936. GOV.UK says you can also claim online with the invitation code from your letter, or by post by asking the Pension Service for a form.

Who do I contact if I have not reached State Pension age yet?

The Future Pensions Centre, not the Pension Service. GOV.UK says the Pension Service line covers voluntary National Insurance contributions only if you have already reached State Pension age; below it, the Future Pensions Centre answers questions about your forecast and whether paying contributions would help.

What can the Pension Service line help with?

GOV.UK lists it: your State Pension, Pension Credit, the over 80 pension, missing Cold Weather Payments and Christmas Bonus payments, extra payments from a late husband, wife or civil partner's State Pension, voluntary National Insurance if you are already over State Pension age, and becoming an appointee for someone claiming State Pension.

What changes do I have to report?

Moving house in the UK, moving abroad permanently, moving into a residential care home even temporarily, starting or stopping another DWP benefit, changing bank details, marrying or forming a civil partnership, divorce or dissolution, being widowed or your civil partner dying, and going to prison or being held in legal custody. Report by phone on 0800 731 0469.

Where do I write to the Pension Service?

The Pension Service, Post Handling Site A, Wolverhampton WV98 1AF. Northern Ireland has its own Pension Centre and people abroad use the International Pension Centre, both with different details. For someone else's State Pension, GOV.UK points to the alternative enquiry service rather than the main line.

What to read next

Deferring the State Pension: what a year of waiting adds, who cannot build it up, how long it takes to get the money back, and what a widow or widower cannot inherit

Do nothing at State Pension age and the pension defers by itself. Every 9 weeks adds 1% for life, 5.8% a year, so a year's wait turns £241.30 into £255.29 a week, at the cost of £12,547.60 not received. GOV.UK says it takes over 15 years to get that back; our arithmetic says about 17. The extra is taxable, does not build up while you or a partner get Pension Credit, counts as income for Pension Credit while deferred, and cannot usually be inherited by a spouse if you reached pension age after 5 April 2016.

Is my pension on track? How to check, from the State Pension forecast up

Four documents answer the question without a calculator: your State Pension forecast, each pension's annual statement, a traced list of every pot you have, and a published living standard to hold them against. Where each comes from, what it does and does not tell you, and who to talk to when the sum falls short.

National Insurance credits for the State Pension: which benefits give them, which you have to claim, the two classes, and the missing years HMRC is still correcting

Credits fill years you did not pay National Insurance. GOV.UK's table gives Class 1 credits automatically with Jobseeker's Allowance, Employment and Support Allowance, Maternity Allowance and Carer's Allowance, and Class 3 credits automatically with Universal Credit and Child Benefit for a child under 12. Carer's Credit for 20 hours of caring, jury service, and credits for grandparents who look after a grandchild have to be applied for. Both classes count for the State Pension. Home Responsibilities Protection before 2010 was missed for some parents, and HMRC still corrects it.

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